Now Hiring:
Customer
Service
Representative
Customer
Service
Representative
Customer service assistance:
is an essential part of the R. E. Garrison organization. This means communicating with the CSRs regularly and answering their queries. The customer services team is dedicated towards making sure that the customer inquiries are resolved in a timely manner and that they are satisfied with R. E. Garrison. This starts with the CSA.
Duties and Responsibilities of a Customer Service Assistant
• Deal with customers and vendors via email or over the phone
• Respond to update requests promptly with accurate information
• Request/schedule appointments immediately so nothing gets missed
• Maintain records of interactions with vendors in an orderly manner
• Coordinate with customer service to find solutions and resolve matters such as missed appointments, etc.
Extra Skills that are Highly Valued
• Should be able to use the computer extremely well
• Should have great communication skills: written and verbal communication
• Should be able to handle a high volume of data input and be able to get it done at a good pace
• Should have a lot of patience when communicating with a customer, vendor, etc.
• Should be able to maintain their composure even if the customer or vendor is being rude
• Should have good listening skills, since most of the time, communication is done over the phone
• Should be very attentive to detailing
• Should have the skill of versatility; they will have to adapt to many situations regarding the customer and vendor
Career Advancement
Good work in this field can lead to advancement. As a CSA, you represent R. E. Garrison and speak on the company’s behalf in many situations. With experience and dedication through hard work and sound decision making, you can acquire the position of CSR.
Performance is evaluated annually by management. Failure to adhere to and complete the required daily duties and responsibilities could result in the termination of your employment at R. E. Garrison Trucking Inc.
Customer Service Representative – Cullman, AL
R.E. Garrison Trucking, Inc. is one of the South East’s elite trucking companies. From coast to coast, R.E. Garrison Trucking, Inc. has made a name for itself as one of the most dependable, on-time, and professional companies on the road today.
As in any company, our best asset is our personnel. Our goal is to bring in self-motivated individuals to add to our work hard, play hard environment.
R.E.G. is looking for individuals who can thrive in a fast paced, ever changing logistics environment that rewards its employees for their hard work and dedication to our company.
R.E.G. offers a competitive salary and a generous commission structure that allows individuals to truly take control of their future within the company. As a Customer Service Representative at R.E.G., you will be responsible for maintaining a relationship with our national accounts and grow our network with new and existing accounts.
R.E. Garrison is looking for the following:
• Extreme multi-tasking ability
• Attention to detail and confident decision making skills
• Enthusiasm and high energy
• Effective communication and customer service skills
• Work hard - Play hard attitude
• Benefits package including medical, dental, PTO, life and disability insurance, and 401(K) plan
• Base Salary & commission plan
Send Resume
R.E. Garrison Trucking, Inc. is one of the South East’s elite trucking companies. From coast to coast, R.E. Garrison Trucking, Inc. has made a name for itself as one of the most dependable, on-time, and professional companies on the road today.
As in any company, our best asset is our personnel. Our goal is to bring in self-motivated individuals to add to our work hard, play hard environment.
R.E.G. is looking for individuals who can thrive in a fast paced, ever changing logistics environment that rewards its employees for their hard work and dedication to our company.
R.E.G. offers a competitive salary and a generous commission structure that allows individuals to truly take control of their future within the company. As a Customer Service Representative at R.E.G., you will be responsible for maintaining a relationship with our national accounts and grow our network with new and existing accounts.
R.E. Garrison is looking for the following:
• Extreme multi-tasking ability
• Attention to detail and confident decision making skills
• Enthusiasm and high energy
• Effective communication and customer service skills
• Work hard - Play hard attitude
• Benefits package including medical, dental, PTO, life and disability insurance, and 401(K) plan
• Base Salary & commission plan
Send Resume